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LE 320.00 EGP
DESCRIPTION
Transform your home into a peaceful place with this elegant Incense Burner Set. The white design complements any decor while the included coaster protects your surfaces. Simply place your incense in the burner and let the soothing aromas fill your space. A beautiful addition to any room seeking tranquility and warmth.
Items:
- Incense burner + accessory in gold color
- Coaster
Material:
- Craft concrete composite: specially designed durable material with a smooth finish that captures fine details.
- Product is sealed to make it water-resistant, easy to clean, and long-lasting.
- Colors are made to be part of the material itself, not just painted on ensuring that the colors stay vibrant and long-lasting
Dimensions:
- Coaster Length: 13 cm.
- Incense burner height: 10 cm.
SHIPPING
At Concretagh, each product is carefully packed to ensure it arrives safely and in perfect condition. Please review the shipping details below before placing your order.
Shipping Information
- Shipping fees are calculated at checkout based on your delivery location.
- All orders are shipped in sealed packaging and cannot be opened or inspected upon delivery.
- Shipping fees are non-refundable.
Estimated Delivery Times
- Cairo: 3-4 working days
- Alexandria: 4-5 working days
- Other Governorates: 7-9 working days
Please note that delivery timelines exclude Fridays & official holidays. Delivery times may also be slightly delayed during sales periods, holidays, or times of high demand.
International shipping is currently unavailable.
RETURN & EXCHANGE POLICY
Due to the handmade nature of our products, slight variations in color, texture, and pattern may occur. These variations are a natural part of the process and highlight the authenticity of each piece, making every item truly one-of-a-kind and different from mass-produced products. For this reason, such variations are not considered defects.
A refund may be requested only if the product arrives damaged.
To be eligible for a refund, you must contact us within 2 days of receiving your order, along with clear photos showing the damage.
After reviewing the case and confirming the damage, we will process the refund accordingly.
If a refund request is approved due to a damaged item:
- Shipping fees will be refunded only if the order contains a single item and that item is confirmed to be damaged.
- If the order includes multiple items, shipping fees are non-refundable, even if one item is damaged.
- The refund will apply only to the damaged product(s) after verification.
Please note that exchanges are not allowed.