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LE 895.00 EGP
DESCRIPTION
A thoughtfully curated Ramadan Incense burner set in warm beige, designed to create a serene and welcoming Ramadan setting in your home. The Incense burner is curated to be practical, easy to carry around and easy to use. The set includes an incense tongs to ease your experience.
Perfect for styling your Ramadan corner.
The tray is suitable for carrying wrapped snacks and is not intended for direct food contact.
NOT FOR FOOD USE
Items:
- Tray
- Crescent with electronic candle
- Star-shaped mosque ornament
- Incense Burner
- Incense tong
Material:
- Craft concrete composite: specially designed durable material with a smooth finish that captures fine details.
- Product is sealed to make it water-resistant, easy to clean, and long-lasting.
- Colors are made to be part of the material itself, not just painted on ensuring that the colors stay vibrant and long-lasting
Please note: Due to the handmade nature of our products, the colors and patterns may differ slightly from the photos shown, giving each piece its own unique character and highlight the authenticity of each piece, making it truly one-of-a-kind and unlike any mass-produced item.
Dimensions:
- Tray Length: 30 cm, Width: 12.5 cm
- Crescent 3D Length: 10 cm, Width: 9.5 cm
- Star ornament Length: 9.5 cm
- Incense burner Diameter: 12 cm
SHIPPING
At Concretagh, each product is carefully packed to ensure it arrives safely and in perfect condition. Please review the shipping details below before placing your order.
Shipping Information
- Shipping fees are calculated at checkout based on your delivery location.
- All orders are shipped in sealed packaging and cannot be opened or inspected upon delivery.
- Shipping fees are non-refundable.
Estimated Delivery Times
- Cairo: 3-4 working days
- Alexandria: 4-5 working days
- Other Governorates: 7-9 working days
Please note that delivery timelines exclude Fridays & official holidays. Delivery times may also be slightly delayed during sales periods, holidays, or times of high demand.
International shipping is currently unavailable.
RETURN & EXCHANGE POLICY
Due to the handmade nature of our products, slight variations in color, texture, and pattern may occur. These variations are a natural part of the process and highlight the authenticity of each piece, making every item truly one-of-a-kind and different from mass-produced products. For this reason, such variations are not considered defects.
A refund may be requested only if the product arrives damaged.
To be eligible for a refund, you must contact us within 2 days of receiving your order, along with clear photos showing the damage.
After reviewing the case and confirming the damage, we will process the refund accordingly.
If a refund request is approved due to a damaged item:
- Shipping fees will be refunded only if the order contains a single item and that item is confirmed to be damaged.
- If the order includes multiple items, shipping fees are non-refundable, even if one item is damaged.
- The refund will apply only to the damaged product(s) after verification.
Please note that exchanges are not allowed.